At Brittney Lane Interiors, we take pride in the quality and craftsmanship of our home accessories and décor. Each piece is carefully hand selected to curate our full home collection.

While we are confident you'll love your purchase, we understand that sometimes things don't work out and a return or an exchange is necessary. Returns must be initiated before 21 days of the delivery date. All home accessories are liable for a return exchange EXCLUDING ART. All art work is custom made and is not able to be returned unless the item comes damaged. VIEW OUR CLAIMS FORM BELOW

To begin the return process please send an email to Shipping@brittneylaneinteriors.com and provide the following items -

Your name
Order Number
Reason for return

Once a return or exchange is approved by our team, we will issue a shipping label. Returns or exchanges must be placed back in the mail within 7 business days. You are able to exchange any purchased items for the same product, or another of your choosing. If there is an outstanding balance, you will receive an invoice via email to pay the difference. If there is a remaining balance, you will be refunded the difference to your original form of payment. Returning the item(s) is at your own risk; we are not liable for damages caused by inadequate packaging, or if the item is damaged or lost while being returned to us. Items that are returned to us damaged, or returned outside of the allotted return time frame, will not be eligible for a refund/exchange and you will be notified.


Claims Form
We are so sorry that your item arrived damaged, defective, or wrong! Please notify us at Shipping@brittneylaneinterios.com within 48 hours of receiving your item, to initiate a claim.

Please include the following information in your claim:
- Which item is damaged
- An image of the damage
- An image of the interior and exterior packaging
- Note if you do or do not have the original packaging
- What outcome you'd like for your claims (i.e. replace, repair, or refund)
- A description of the damage

All services provided by Brittney Lane Interiors are considered "non-refundable."

Except as represented in this agreement, all work and services provided by Brittney Lane Interiors is provided “AS IS”. Other than as provided in this agreement, Brittney Lane Interiors makes no other warranties, express or implied, and hereby disclaims all implied warranties, including any warranty of merchantability and warranty of fitness for a particular purpose.